Exchange crypto through an individual order that connects your quote, deposit and receiving-wallet payout. Prepare the destination first, then follow the payment instructions and status for that specific exchange.
Select the asset and network you can send, the asset you want to receive and the amount. AAVE uses Ethereum in this service; the other side must match the supported network selected in the form.
Review floating or fixed mode and the receiving result. The service fee of 0.28%–0.92% and applicable payout costs are included in the quote, while your sending wallet's network charge is separate.
For an eligible fixed quote, the correct deposit must be detected within the 11-minute window. Its required confirmations can arrive afterward; broadcasting a transaction alone does not establish that the order detected a valid payment in time.
Use the address and amount created for the order, and save its private status link. Send the requested asset on the selected chain rather than substituting a wrapped token or a deposit on another network.
A wallet's “sent” status can appear before the service accepts the deposit for processing. For Monero, payment evidence can be transaction-specific because a public explorer does not expose the same details as an Ethereum token transfer.
Our processing target is 3–11 minutes after the required deposit confirmations. Blockchain waiting, a source platform's withdrawal queue and additional review are outside that service-stage target.
Follow the individual status link to the payout reference, then confirm receipt in the destination wallet. A payout broadcast and a custodial platform's internal credit are separate events, so use the relevant transaction evidence if credit is delayed.
An exchange sends the receiving asset to the address you supplied. It does not create a permanent account balance, open a loan or automatically stake the tokens.
Stop and investigate when a payment is short, late, sent on a different network or not visible to the order. Do not pay a second time merely because the first transaction looks delayed.
Contact exchange support with the order ID, asset, network, amount and transaction reference. Depending on the verified payment state, the available next step can be a new quote, corrected processing or an agreed return; an already executed blockchain transfer cannot be cancelled.
Review requirements are described in the transaction review policy. If you want to obtain ordinary tokens first, the USDT to AAVE exchange uses the same order lifecycle.
Keep the existing payment evidence available when an order needs attention. The next action depends on what arrived and when it was detected.
Contact support before sending more funds, and provide the original order reference and payment hash. A short deposit needs its own assessment; a second unrelated transfer may not automatically combine with it.
The important fixed-quote condition is timely detection of the correct deposit, not final confirmation before the window closes. If the transaction was only broadcast but not detected in time, support must assess the quote and payment state before promising the original amount.
No. Keep the existing transaction evidence and ask support to check the order first. Repeating a payment can create another unmatched deposit without resolving the first one.